Frequently Asked Questions
Everything you need to know about your CELIA B experience.
Where do you ship from and what are the delivery times?
We ship our vibrant collections worldwide. Orders are typically processed within 2-3 business days. International shipping usually takes 5-10 business days depending on your location and customs processing.
How do I determine the right size for me?
Each product page features a detailed size guide. Our designs often have unique silhouettes, so we recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for the best fit.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags attached within 14 days of delivery. Please note that certain sale items may be final sale.
Are taxes and duties included in the price?
For international orders, duties and taxes may be applied by your local customs office upon arrival. These charges are the responsibility of the recipient and are not included in our checkout total.
How should I care for my CELIA B garments?
To preserve the intricate details and vibrant colors of our fabrics, we recommend professional dry cleaning or a gentle hand wash in cold water. Always refer to the specific care label inside your garment.
Can I modify or cancel my order after it has been placed?
We aim to process orders quickly. If you need to change or cancel your order, please contact our customer service team within 2 hours of placement. Once an order has been dispatched, we are unable to make modifications.