Returns & Exchanges
At CELIA B, we want you to be completely in love with your vibrant new pieces. If your order isn't quite right, we accept returns and exchanges on unworn items with original tags attached within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all CELIA B garment tags and labels remain intact and attached.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of starting the request.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days to your original payment method.